legal · terms of service

Terms of use for the Sofik platform.

These terms explain how Sofik works, what the user's responsibilities are and under which conditions the service may be used or interrupted.

1. Acceptance of the terms

By accessing or using Sofik, you agree to these Terms of Service and to the Privacy Policy. If you do not agree with any part of these terms, you must not use the platform.

2. What Sofik is

Sofik is a platform for automating business operations with AI agents. The service helps execute tasks, generate evidence, organize workflows and support human decisions in areas such as support, marketing, finance and engineering.

3. Account and access

You are responsible for keeping your credentials secure, for the accuracy of the data you register and for all activity carried out on your account. We may suspend access in the event of risk, misuse or violation of these terms.

4. Permitted use

You agree to use Sofik only for lawful purposes compatible with the operation of your business. It is prohibited to use the platform for illegal, abusive, fraudulent, invasive activities or those that violate the rights of third parties.

5. Third-party services and Google data

Sofik may integrate third-party services, including Google APIs, when this is necessary for authentication, synchronization or the functioning of the product. The use of these integrations depends on the permissions you grant and remains limited to the purpose of the service.

6. Intellectual property

The Sofik brand, interface, design, workflows and platform software belong to Sofik or its licensors. You retain the rights to the content and data you submit, but you grant a limited license for us to process these materials in order to operate the service.

7. Limitations and availability

The service is provided on a commercially reasonable basis, with no guarantee of uninterrupted availability. We may update, change or discontinue features at any time, including for technical, legal or security reasons.

8. Responsibilities

Sofik assists with execution, but critical decisions remain your responsibility. You must review approvals, validate relevant outputs and ensure that your use of the platform complies with your internal policy and applicable law.

9. Termination

We may terminate or suspend access to the service in the event of a violation of these terms, a security risk, a user request or account closure. You may request to stop using the service at any time through the official channels.

10. Contact

If you have questions about these terms, reach out to the support team at [email protected].